THE WALLACE COLLECTION

Self Service Ticketing UX/UI

Definition, design and development of the new ticketing system of the museum

CHALLENGE

The famous Wallace Museum in London commissioned Totally to develop a customized self-service payment system for private exhibitions. The museum has a very interesting collection open to the public but for the private collection it was decided to optimize the payment system and implement a technological innovation.

Toolkit

UX + VISUAL DESIGN
CRM & DATABASES
WORKFLOW SYSTEMS
API & INTEGRATION LAYERS
CLIENT PORTALS & DASHBOARDS

SOLUTION

A payment system was developed for the kiosks so that the public could buy the tickets directly in a self-service system. Totally defined and developed a website that communicates directly with Digiticket and the Payment express platform.